Recent Posts

SERVPRO is Here to Help during this time of need

3/19/2020 (Permalink)

Call Today for a Proactive Cleaning If your home or business needs deep cleaning services, call the experts today – SERVPRO of Amherst/Clarence- 716-639-8687

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Commercial fires can be huge, tips on how to avoid

3/5/2020 (Permalink)

Firefighters fighting a business fire in Western New York Fire fighters fight a costly fire that broke out in a business in western New York

This business in western New York suffered over $500,000 in fire damage due to a mishap in their pantry area. A hot plate was left plugged and caught this business on fire. Firefighters managed to get the fire under control and the building isn't a complete loss but now they must spend thousands on repairs. So here are a few tips to avoid these costly fires. First tip is always unplug any heating appliance right after use. Hot plates, space heaters even toaster ovens if left on and unattended can cause a fire to break out. Second, make sure you double check your area before leaving for the day, I know once quitting time comes we all just want to high tail it home, but if we all just take a couple minutes to look around and double check that hazards are taken care of we will always have a job to come back to. With the warm up on the way please make sure your homes or businesses are well ventilated, this can keep any fumes from spreading and causing damage as well.

How to deal with a Grease Fire

3/4/2020 (Permalink)

A grease fire in a kitchen pan Do not attempt to lift a pan or pot on fire!

Over 160,000 home fires are caused by cooking every year! Cooking remains the number one reason for home fires and home fire injuries. These raging fires are often ignited by grease and then we are unaware how to deal with them. Here are some tips to dealing with grease fires:

  1. Cover the flame with a lid to cool the fire and prevent its spread
  2. Turn off the heat source
  3. A small fire can be smothered by baking soda or salt
  4. Use a fire extinguisher to put out the flame

Do not use water to extinguish the fire. This will only make the fire worse. Do not attempt to move the pot and pan. It’s likely that the pan can fall and the grease will splatter spreading the fire instantly.

If you fail to put out the fire. Leave immediately, closing the door behind you, and call 911.

In the event of fire damage, SERVPRO has trained professionals who can help you cleanup and get your home back to its original condition.

Customer's house damaged by falling tree

3/2/2020 (Permalink)

During storm, huge tree fell on this customers home while they were asleep A fallen tree due to the wind of this last storm here in Amherst caused this gigantic tree to collapse onto this customers home.

This customer was woken up in the middle of the night when a tree can crashing through her home. This customer is lucky to be alive considering the position and location the tree fell. She was sleeping 3 feet from the area of the house the tree fell on. She called SERVPRO to come help with the clean up and restoration. Our technicians helped move all her belongings into a storage facility while house was being remodeled. We then clean all her belonging and inventoried everything that was damaged by this storm. Once reconstruction was done SERVPRO returned to her home to do the post cleaning process. all floors ceilings and walls were cleaned free of dust and sawdust, as well as a thorough duct cleaning to the vents in her home to avoid any debris that may have traveled into them. So no matter the job, big or small SERVPRO is always here to help in your time of need.

Winter Storm Update for Amherst/Clarence

2/26/2020 (Permalink)

A man walks on a sidewalk during a winter storm Use caution on sidewalks and roads due to icy conditions

Winter is far from over here in the Amherst/Clarence area. The weather may have warmed up for a few days, but now we’re looking at another incoming winter storm. The National Weather Service issued a winter storm warning for the area from 10pm this evening (2/26) to 1pm Thursday (2/27). Heavy snow is expected with a total accumulation of 5 to 9 inches and heavy winds from 45 to 50mph will blow throughout the night. Snowfall is also expected most of the weekend with temperatures in the mid-twenties. Try to stay indoors during the storm. Use caution when driving and using sidewalks. Ice can cause slippery conditions. In the event of any storm damage to your home or business, call SERVPRO of the Amherst/Clarence area to help with your cleanup needs! Call at 716-656-7131

Don't Let Melting Snow Cause Water Damage

2/26/2020 (Permalink)

Snow beginning to melt Call SERVPRO of Amherst/Clarence at 716-639-8687

Melting snow leaking into your home can cause water damage that will begin to cause damage and provide the perfect environment for mold and bacteria to grow. It’s important to find the source of the leak and quickly plug it to avoid any further damage. After that it’s time to get to work on the cleanup and restoration process. SERVPRO can help every step of the way with our team of trained technicians and advanced drying equipment. Here’s what the process will look like:

Water Damage Restoration Process

Step 1- Emergency Contact

Step 2- Inspections and Water Damage Assessment

Step 3- Water Removal / Water Extraction

Step 4- Drying and Dehumidification

Step 5- Cleaning and Sanitizing

Step 6- Restoration

Call SERVPRO for your water damage restoration. We’ll work fast and thoroughly to ensure your home or business is restored to normal.

When do I Clean my Air Ducts?

2/26/2020 (Permalink)

An old air duct system SERVPRO provides air duct and HVAC cleaning services!

The question above is one to be properly aware of. Unclean air ducts can be home to mold, vermin, and flammable debris. To add on all the problems listed before, unclean air ducts will also push dust into the air, energizing allergies. The National Air Duct Cleaners Association recommends getting your air ducts cleaned every 3 to 5 years. If you suspect something is wrong or you notice visible buildup or black debris on the vent, then you’ll want to have your air ducts cleaned sooner. SERVPRO of Amherst/Clarence provides air duct cleaning services. We can inspect your heating, ventilation, and air conditioning unit (HVAC) and provide the proper cleaning that will extend the life of your equipment, as well as give you cleaner air to breath. Call SERVPRO of Amherst/Clarence today for HVAC or air duct cleaning.

Close before you Doze

2/26/2020 (Permalink)

A hand closing a door Sleeping with the door closed is your greatest tool to prevent fire spread

Keep the door closed! This has become the motto of many fire prevention associations when asked about whether you should keep your door open or closed when you sleep. Keeping the door closed when you sleep has many benefits. It will reduce fire growth and spread, limit damage to your home, and save lives! Those should be reason enough to keep the door closed. Fires spread far faster throughout the home than they did forty years ago. Due to modern synthetic materials and furniture, fire is up to 7x faster. While you had up to 17 minutes to escape a fire 40 years ago, you only have 3 minutes today! Closed doors will slow fire growth. When leaving a room that’s on fire, close the door! In the event of a fire disaster, SERVPRO will help you with our team of trained technicians and specialized equipment. We will work fast and thoroughly to restore your home to pre-fire conditions.

Water loss in a residential living facility

2/20/2020 (Permalink)

Laundry room at senior facility The laundry room at this facility in Amherst was water logged. SERVPRO came in extracted the water and got it up and functional again.

When this senior living home had a sprinkler head break and run for 4 hours management called SERVPRO to come do the clean up. This facility was a mess, 3 floors effected, Seniors displaced and forced to leave their homes due to the extensive amount of water. Once SERVPRO got on site, we immediately started extracting the apartments and setting up drying equipment to get these folks back into their homes as soon as possible. within hours SERVPRO had the majority of the apartments drying and able to have the occupants return to their day to day activities. Once drying was complete SERVPRO came in cleaned and deodorized carpets and floors removed equipment and this facility was up and running again. Water damage can be devastating and scary, but with SERVPRO on the job ,let us do the worrying, well make it as though it never happened. So no matter what water issue you might have, give SERVPRO a call were more than happy to help.

Freezing temperatures can cause huge home issues

2/12/2020 (Permalink)

Our local office here in Buffalo We here at SERVPRO are always here to help.

This Friday us here in Western New York are in for a little bit of a cold spell. With the temperature dipping into the teens we need to be prepared for freezing pipes, ice dams and flooding to come in the early days next week. When we have this crazy weather it takes a serious toll on us but our homes take the brunt of it. When problems arise from our ridiculous weather here in Western New York SERVPRO is always here to help you out. With over 47 Years here in Buffalo we are part of this community and have been for quite awhile. We take pride in our home town and want to keep its community happy. We range from Air duct cleaning to Water and fire restoration. Carpet cleaning and house clean outs are also one of our many services. So if you have any cleaning or restoration needs please give us here at SERVPRO a call. We'll come in and make it "Like it never even happened."