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Don't let your Williamsville home become infested with mold, act now!

10/12/2018 (Permalink)

Mold Remediation Don't let your Williamsville home become infested with mold, act now! A home in Williamsville, NY that had a dishwasher leak.

Don't let your home become infested with mold, act now!How often do you move your dishwasher out to inspect behind it for possible water damage? Not to often, right. This photo illustrates what could be larking behind your appliances that had a small leak for a period of time. For most cases when a dishwasher begins to have a leak it will be a slow drip beneath or behind the unit causing the floor to become saturate, rotting or mold to develop. What to do when you discover a leak in your dishwasher that caused possible water damage? 

  • Turn off the source of the water
  • Turn off the power to the dishwasher
  • Contact a plumber 
  • Contact your insurance office to assess information about filing a claim or coverage. 
Contact SERVPRO of Amherst/Clarence 716-639-8687 

Commercial Water Damage

10/12/2018 (Permalink)

Commercial Commercial Water Damage Commercial Water Damage

Commercial Water Damage In Buffalo, NY

Commercial water damage surprises business owners every time it happens. Everyone knows that the sprinkler system is there to stop fire damage, but no one understands the damage that happens when it engages. Fortunately, SERVPRO has the experience, training, and equipment to restore an office or a kitchen back to their original state.

Sprinklers soak everything, that is what they are supposed to do to prevent the spread of fire. Paper documents, cardboard storage boxes, and books quickly turn to a mush and must be thrown out. If the final condition is not an issue and the business owner needs to keep original contracts, we can preserve the legibility of our technicians can get them spread out on a dry surface. We use air movers to blow warm, dry air over the paper gently and while we cannot return the items to their original condition or look, we can preserve the image in many cases.

The item that usually catches the most damage next is the carpet. SERVPRO technicians use extraction wands to draw out water without damaging the nape of the carpet. If there is a carpet pad, we remove and dispose of it. Pads quickly deteriorate when they become wet, and they are cheaper to replace rather than attempt to restore. Once we remove the water, crew members use the air movers again to force warm, dry air across the surface to dry it out while preventing mold.

SERVPRO can make your life easier and get you back in your home or business faster. “Like it never even happened.”
If you would like more information on hiring a team experienced in Commercial Restoration, call SERVPRO of Amherst/Clarence

House Fire Escape Plan

10/10/2018 (Permalink)

Every home should have a fire escape plan. According to the American Red Cross, homeowners shouldn’t just have a plan of escape for a fire but have a plan and practice it twice a year. Home fires cannot be predicted and can happen to anyone. If you’re making preparations to prevent home fire, you should also prepare for what you and your family would do if you have one. Here are some tips from the American Red Cross in making a plan for your home.

  • All members of the household should know two ways to get out of every room.
  • Consider escape ladders for sleeping areas or homes on the second floor or above. Learn how to use them and store them near the window.
  • Pick a place outside for everyone to meet and make sure everyone knows where it is.
  • Practice your home fire drill until everyone in the household can do it in less than two minutes.
  • Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
  • Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

http://www.redcross.org/news/article/A-Home-Fire-Escape-Plan-Can-Save-Your-Life

Once the safety for your family is established, the next steps to come will be home recovery. SERVPRO will work with you from window and roof board up to assisting with the final stages of move back & rebuild.

If you have a fire : SERVPRO of Amherst/Clarence is here to help with fire damage clean up

716-639-8687

Flooding In Your Bathroom

10/10/2018 (Permalink)

Bathroom flooding can be very destructive and damaging to your home. Flooding can lead to potential health and safety risks if not handled properly. Bathroom flooding is especially problematic because it can happen at any time of the day or night. You should know several things about bathroom flooding situations.

Causes of Bathroom Flooding
Bathroom flooding can be caused by several things. Clogs are very common. Clogs deep in your plumbing can force water back up and out of your sink, tub or toilet. Drain problems can result in flooding. This includes a jammed drain or a drain that is filled with hair or toilet paper. The drain will stop the water from reaching the pipes. A pipe connected to a fixture could actually burst because of corrosion, age or water pressure problems. A final cause could be frozen pipes that block the drains.

How Bathroom Flooding Can Harm Your Home
Bathroom flooding can do a large amount of damage to your home and possibly your health. The water can start to rot away the beams that make up the structure of the floor, walls and ceiling beneath. Severe flooding can reach your basement and damage the foundation or appliances like water heaters. Flooding can actually start to corrode other pipes in the bathroom. The water can cause toxic mold to start growing. You might catch a disease or infection if you come into contact with wastewater. Even sewer gases that come up can lead to respiratory problems and eye or nose irritation.

Bathroom flooding can be very destructive and damaging to your home.

How to React When Bathroom Flood Starts
You need to act fast when bathroom flooding starts. Attempt to shut off the water from a safe location. Avoid touching or standing in wastewater from toilets or backed up drains. Attempt to contain the flooding if possible so that less of your home is damaged. Do not flush toilets. If you have towels and mops, then try to minimize the amount of standing water on the ground. You must also contact a professional water damage restoration company immediately to deal with the problem.

The Importance of Contacting Professionals
You always want to contact restoration professionals when you have a bathroom flooding situation. Professionals will know how to prevent mold growth and how to remove all the water from your bathroom safely. They will attempt to salvage as much as possible. You want to rely on a restoration company to repair water-damaged areas for maximum safety. You should always call a restoration company when you encounter flooding in your bathroom.

Preventing Bathroom Flooding
You can prevent some bathroom flooding situations by watching what goes into the drains. Do not put large amounts of toilet paper, food or other objects in toilets and sinks. Keep solid items out of drains. Have your pipes and plumbing inspected regularly to avoid corrosion and burst pipes. Have your sewer lines and drains professionally cleaned once every one to two years. Call plumbers as soon as you see slow drains or frequent clogs. Just a few simple actions can prevent many bathroom flooding situations.

When home or commercial disasters occur, SERVPRO of Amherst/Clarence is here for you. 716-639-8687.

Air Movers Help Dry Out Water Damage.

10/10/2018 (Permalink)

Air Movers Drying Water Damage

How To Undertake The Residential Water Damage Restoration

Since the prospect of water damage in a building can be extremely stressful, it is vital to have as much information as possible. A faulty plumbing system can cause leakages that might result in extensive damages. The following tips will enable you to deal with such a problem in a better way:

Address the problem immediately

Remember that as the water seeps into the wooden furniture and floors, it can lead to huge losses. Before you contact your insurance company, it's important to turn off the water to stop the leak. An emergency plumber can repair the leak. Once the leak has stopped it is important to remove the water as fast as possible. SERVPRO of Amherst/Clarence has the necessary extraction equipment to remove most of the excess water. We also have the drying equipment that will remove the rest of water from wet surfaces. Water damage can be extremely costly to repair, but if you tackle the problem quickly, you can prevent the loss from becoming more costly.

Mold Growth Prevention

Water cleanup is the best way to reduce the impact of the mold growth in business floors and furniture. The sure way to prevent mold growth is to dry the building completely. By eliminating the water, you will keep the mold spores from having the moisture they need to grow. Acting promptly after a water loss is the best way to prevent mold growth. In addition, failure to remove the water in home floors and other wooden surfaces can lead to significant destruction and possible mold growth. 

Contact your insurance company

If you do not have a policy for water damage, you might have to handle the repair costs alone. Insuring your home against water damage will help you to cut the cost of restoration significantly. While the insurance company will help you with the restoration, you must also take the mitigation seriously. If your home insurance policy does not cover the cost of flood damage, you will struggle to undertake the restoration and repair jobs.

Water cleanup and drying

Water cleanup in the quest to avert the flood damage can save you a huge amount of money. If you experience the damage of water in home or office surfaces, ensure that you engage a specialist to tackle the problem. The pollution levels of the water in home storage tanks will also have an impact on the damage. If the water in business reservoirs and tanks has some impurities, they can affect the wooden surfaces in a negative way.

Whenever you want to mitigate the negative effects flood damage, water cleanup is the priority. Whether you are experiencing the leakages of water in business premises or at home, you require the help of a competent contractor. The contractor will remove the damaged elements and salvage some materials to save money. Drying the wet wood can help to reduce the overall cost of restoration compared to undertaking an overhaul.

Flood Damage mitigation

The best way to protect you home from such problems is to come up with the right mitigation measures. While you may not have the special drying equipment, you can avoid the problems by repairing your plumbing system. Replacing a faulty faucet is one of the best mitigation measures if you are looking to save on home restoration significantly. Reduce the damage by water in business furniture by taking the right measures to mitigate the problem.

Avoiding the future leakages

Stopping a leakage before it occurs is your best defense against the problem. A competent contractor will take the necessary precautions while repairing your home to prevent such damage in the future. Applying varnish and sealants in the wooden surfaces can help to reduce the seepage. Some of the most prevalent causes of water damage are:

• Leaking roofs
• Burst pipes
• Flawed door and window installations
• Leaking and broken water lines
• Leaking toilets
• Leaking faucets
• Faulty water reservoirs 

Cold temperatures can cause pipes to freeze. Frozen pipes can result in costly repairs to you as a home or business owner. The good news is there are ways to prevent pipes from freezing. Here are some tips for this winter.

Frozen Pipes Can Burst

Frozen pipes are a problem by themselves, because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. There are ways to protect your pipes from freezing. These include:

Keep your house warm

If you are leaving for a period of time, make sure that the heat is kept on at your property. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions. The heat doesn’t have to be kept as high as you normally would keep it if you were home but keeping it set above 50 degrees Fahrenheit at all times is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.

Open Faucets

When temps hit the freezing level it is a good idea to allow faucets to drip. Allowing the faucet to be open like this will relieve pressure in the pipe. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. With the faucet open you avoid blockage in the pipes.

Insulation in key

Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed, but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

SERVPRO of Amherst/Clarence is here to help! Call us at 716-639-8687.

The Differences Between Homeowners Insurance, and Flood Insurance.

10/10/2018 (Permalink)

There basically are two insurance policies that deal with a homeowner's damage due to water -- a flood insurance policy and a homeowners insurance policy. Losses not covered by one of these policies may be covered by the other. Knowing the losses to which your home could be exposed will help you decide whether to buy one or both of these insurance coverage.

While insurance policies may differ in the coverage provided from homeowner to homeowner, there often are basic features common to all policies. You should ask your insurance agent or insurance company about the specifics of your insurance policy. 

Flood Insurance

As it currently stands, a standard flood insurance policy, which is written by the National Flood Insurance Program, provides coverage up to the policy limit for damage caused by a flood. The dictionary defines "flood" as a rising and overflowing of a body of water onto normally dry land. For insurance purposes, the word "rising" in this definition is the key to distinguishing flood damage from water damage. Generally, damage caused by water that has been on the ground at some point before damaging your home is considered to be flood damage. A handful of examples of flood damage include:

  • A nearby river overflows its banks and washes into your home.
  • A heavy rain seeps into your basement because the soil can't absorb the water quickly enough
  • A heavy rain or flash flood causes the hill behind your house to collapse into a mud slide that oozes into your home.

Flood damage to your home can be insured only with a flood insurance policy -- no other insurance will cover flood damage. Flood insurance is available through your insurance agent, insurance company or local Federal Emergency Management Office (FEMA). To determine if your home is located in a flood plain, contact your county planning office. If you are living in a flood plain, flood insurance may be an excellent purchase.

Homeowners Insurance

A homeowners insurance policy doesn't provide coverage for flood damage, but it does provide coverage for many types of water damage to your home. Just the opposite from flood damage, for insurance purposes, water damage is considered to occur when water damages your home before the water comes in contact with the ground. A few examples of water damage include:

  • A hailstorm smashes your window, permitting hail and rain free access into your home.
  • A heavy rain soaks through the roof, allowing water to drip through your attic or ceiling.
  • A broken water pipe spews water into your home.

Even if flood or water damage is not covered by your homeowners insurance policy, losses from theft, fire or explosion resulting from water damage is covered. For example, if a nearby creek overflows and floods your home, and looters steal some of your furnishings after you evacuate, the theft would be covered by your homeowners insurance because it is a direct result of the water damage. However, the flood damage would be covered only if you have flood insurance.

It's important to note that flood insurance and homeowners insurance do not duplicate coverage for water damage. Instead, they complement each other.

It is up to you to talk to your insurance agent or insurance company about flood insurance and homeowners insurance, and then decide which insurance coverage you need to protect your home, its contents, and your family.

Source: https://www.fema.gov/

Black Mold

9/27/2018 (Permalink)

Mold Remediation Black Mold Mold growing on a basement ceiling that could have been avoided if properly dried out.

In the 90’s mold became a news headline across the country. The strain of “Black” Mold, Stachybotrys, struck fear in the hearts of thousands of Americans.  Even though that hysteria has passed, it is no joking matter to have mold growing in your home.  It is true that mold spores are everywhere, but for mold to grow you have to have two things: 1) food; 2) dark moist conditions.  There is very little you can do to remove all “food” sources in a house, but you can eliminate the water factor.  When you have a water loss, it is incredibly important to completely dry the area affected so mold will not grow. If you try to take care of it yourself, you run the risk of giving mold a chance to infiltrate your house.  Why would you do that when you can call SERVPRO® of Amherst/Clarence at 716-639-8687 and make sure your house is dry. 

Cleaning Importance after Fire Damage

9/27/2018 (Permalink)

Fire Damage Cleaning Importance after Fire Damage A fire in Amherst, NY caused by an space heater

Damage caused by fire is varied. Different surfaces, textures, and materials react in different ways to the extreme temperature which makes restoration a nuanced and complex job. Using the wrong cleaning materials can at best, spread soot and smoke residues. At worst, it can cause further damage and require expensive replacement. After a blaze has been contained, there is the added risk of secondary water damage.

Properties that have fallen victim to fire damage should be pre-tested before any work begins. A pretest can be carried out by a qualified SERVPRO fire technician who can measure affected areas for smoke damage. Although, smoke damage is visible, there are many different types which depend on the materials that burned.

Wet smoke, for example, burns at a low temperature and comes from synthetic materials that could be in appliances, lampshades or fabrics. This smoke, produced from melting plastics, has a pungent smell leaving behind thick, oily markings on walls and ceilings. Dry smoke, on the other hand, comes from natural materials like wood and paper leaving behind a powdery soot like texture.

A SERVPRO technician can conduct a pre-test that looks for different types of smoke residue. A pretest allows us to decide on the correct method of restoration as well as products that we should use to restore your items to pre-fire standards. Using a combination of wet cleaning and dry cleaning allows us to provide a professional focus to each affected area and guarantee the best results.

A fire restoration service by SERVPRO is two-fold. The first is your contents which can be removed, tested and restored. The second is the structure itself, which involves removing soot and smoke residue from your walls, ceilings, and permanent fittings. We can restore your walls, so they are ready for repainting, as well as your floors, windows and, where possible, fabrics.

The final step is to deodorize. Burning materials leave thick smells that are not cleanable with regular fresheners. Our equipment neutralizes the odor particles rather than merely covering the smell. This approach is especially important when tackling synthetics which can release toxins when subjected to fire. WE ARE HERE FOR YOU 24 HOURS A DAY, 7 DAYS A WEEK. CALL SERVPRO of Amherst/Clarence 716-639-8687

Do You Have A Plan For Your Business?

9/27/2018 (Permalink)

Commercial Do You Have A Plan For Your Business? Get Your ERP. Download the app today!

Amherst, NY has many options for consumers seeking quality products at a reasonable price. National and local chains compete, and the customer wins. The large warehouse-type stores are just as vulnerable as a smaller store boutique when suffering water damage and flooding if plumbing fails or torrential rains overwhelm a flat roof’s drainage system. We have the crews and equipment to respond to a significant water loss. When water pours through your store, you need fast, and the water removal technicians of SERVPRO of Amherst/Clarence are the ones that can do it. Even with much of the merchandise up off the floor on steel shelving or pallets, the water must be evacuated for the safety of your staff and your customers. With floors that extend hundreds of thousands of square feet, the removal task is best left to professionals.

SERVPRO is a local business with a national network to fall back upon if the scale of a job requires supplemental equipment and technicians. Sizeable commercial water losses need just as swift a resolution as those affecting a smaller shop or office. Water that lingers in the property for more than 24 or 48 hours exposes your business to the risk of microbial infestation that might even damage your inventory.

Our commercial loss team works with you to devise a plan where at least a portion of your business remains open during the restoration.

The water removal begins with pumps, moving vast amounts of water quickly out of all areas of your store. As the water level dips below 2 inches, technicians switch out pumps for extractors. Your flooring choice of poured concrete seems impervious to water, but it is a porous material that benefits from rapid water extraction. The floor edges get targeted attention to prevent water from wicking up the drywall or settling in the cells of cinder block construction.

This water emergency might lead to your development of an Emergency Ready Plan and Profile (ERP) through SERVPRO in anticipation of future crises. The ERP allows us to collaborate in devising a concise plan to help both our crews and you and your staff to plan for another loss.

SERVPRO of Amherst/Clarence is ready for your water removal challenge, regardless of the extent of the damage. WE ARE HERE FOR YOU 24 HOURS A DAY, SEVEN DAYS A WEEK. CALL 639-8687

After Fire Care

9/27/2018 (Permalink)

Fire Damage After Fire Care A terrible fire in East Amherst

After a fire damage incident, it is understandable for any homeowner to be stressed. Such traumatic events disrupt your professional or personal lives, and there is need to work closely with a restoration service provider as you work towards returning your East Amherst property to its earlier state. It all starts by identifying what is restorable and performing emergency services to limit further damage.

Cleaning is one of the services that our SERVPRO team offers when attending to fire damaged property. One of our goals is to reduce the fire damage claims. Remember, if you do not act quickly, you might end up with expensive options such as replacing restorable items and resurfacing parts of your structure. We are going to look at some of the principles of cleaning that we use when restoring your materials.

Starting from the location where the fire originated from, our SERVPRO technicians carefully inspect the site. During the inspection, we identify the various kinds of residues, and this helps us to come up with an effective cleaning method. The cleaning process we choose should remove the smoke residues efficiently and not cause any damage to the surface.

There are four essential elements we take into consideration to suspend and remove the smokeresidues: : temperature, agitation, time and chemical action. Our SERVPRO technicians understand that chemical reactions increase as the temperature increases and thus we are keen to select an appropriate degree of heat that corresponds well with our cleaning solution of choice. If we want to dislodge smoke particles and distribute cleaning product on areas, we can use agitation. In this process, we can use sonic vibrations, water and air pressure, brushes and towels. Digesting, changing pH, oxidizing, dissolving, bleaching and emulsifying are some of the chemical actions we take into consideration when cleaning your property. Depending on the action we desire, we select a proper cleaning product. Time is also critical during restoration, and it is dependent on the type of cleaning solutions we use and residues at the site.

At SERVPRO of Amherst/Clarence, WE ARE HERE FOR YOU 24 HOURS A DAY, SEVEN DAYS A

WEEK. LET US HELP YOU! We can be reached at 639-8687