Recent Posts

Tax Season means needed home repairs

1/23/2020 (Permalink)

General Office Carpet cleaning Weather its a home or business SERVPRO can handle any carpet cleaning needs you might have.

This time a year is when everyone looks for their tax returns to do much needed improvements to their homes. If your looking for duct cleaning, carpet cleaning or just a general sprucing up of your home give SERVPRO a call. We specialize in all General cleaning as well as fire and water clean up. Got a dirty dark basement full of cobwebs and dust? SERVPRO can come in a make it shine like it was new again. After a winter here in Buffalo The carpets get dingy and dirty. Give SERVPRO a call and we will come make the carpet look like the first day it was put down. Any cleaning issues you might have SERVPRO can handle. We are a 24/7 Emergency service and are available around the clock. Are dedicated team can help with any household cleaning needs. So if that home of your just needs a little love, give SERVPRO a call.

Dangers of Candle Burning

12/10/2019 (Permalink)

A kitchen with severe fire damaged.  Holes in the drywall, charred debris, soot stained walls. An unattended candle was left on a kitchen counter and caught on fire in Williamsville, NY

Blog Candle Fires on the rise in Williamsville, NY

We all love our candles in Williamsville, NY. There are so many yummy smelling scents. Scents that relax us, scents of pine tree at Christmas time, scents of apple pie fill the room and scents that make us feel like we are on a tropical island. Unfortunately candles can be dangerous.  According to the National Fire Protection Association, from 2012-2016, fire fighters responded to 8,200 fires that were caused by candles.  These fires resulted in millions of property damage and caused 80 deaths.

On and average there are , 23 home candle fires reported each day.

SERVPRO of Amherst/Clarence responds to many candle fires each year, mitigating and cleaning the damage left behind that can fill the entire home with smoke, soot and odor.

Some Safety Tips for Candle Use:

-Never burn a candle unattended

Blow the candle out before walking out of the room

-Trim the wicks before lighting

-Keep candles away from windows and drapery

-Keep away from flammable items

-Place the candle on a heat resistant surface

-Keep candles away from children and pets

-Don’t light the candles on decorative center pieces that are meant for decoration only.

Some Candle Alternatives:

-Wax warmers can give you the same scents without the risk of fire or carbon staining your walls

-Battery operated candles come in scents, timers, different colors and remotes.

-LED lights can give that glow and relaxing feeling as candles can.

Keep your family safe.  Visit for more information on fire damage.

We are always here for you 24/7

SERVPRO Can Save Your Important Documents

11/27/2019 (Permalink)

A refrigerant semi-truck loaded with documents being transported for restoration SERVPRO of Amherst/Clarence preparing for document restoration

After the fire is out and the brave first responders retreat back to the fire hall, SERVPRO of Amherst/Clarence arrives to start fire mitigation services. A thorough walk through is performed given attention to the most important requirements in order to get that business up and running again. One of the most important items in a business can be the restoration of wet or smoked damage documents. SERVPRO of Amherst/Clarence can immediately arrange the document restoration process. Documents are loaded into a freezer truck and transported to our state of the art document drying division at our SERVPRO headquarters in Gallatin, Tennessee. SERVPRO will help you recover your paper goods before its too late.

SERVPRO can restore:
-paper documents
-books and magazines
-manuscripts and files
-photographs, film, negatives and microfiche
-blueprints and map

Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA)

Call us today for your document restoration needs.
SERVPRO of Amherst/Clarence 716-639-8687

Thanksgiving Fire Prevention Tips

11/26/2019 (Permalink)

Soot on the kitchen cabinets as a result of a oven fire Soot covered the entire home requiring the assistance of SERVPRO of Amherst Clarence.

With Thanksgiving around the corner, we are all preparing our menus, getting our grocery list ready, putting our guest list in place and deciding on how we are going to cook our turkey. Oven Bake? Deep Fry? Smoke? They all sound delicious and all have fire risks. Deep frying a turkey is the most dangerous. In the US, fire fighters respond to 1,000 fires a year that involve deep fryers and sadly cause extensive 3rd degree burns to the cook.

Some common mistakes when using a deep frying are:

-Placed to closely to a structure/home

-Placing to much oil in the fryer

-Attempting to fry a turkey that isn’t completely thawed.

-Always follow the instructions of the deep fryer -Don’t be under the influence of drugs or alcohol while deep frying -Always have a fire extinguisher near by -Heat the oil slowly -If a grease fire occurs do not use water to put it out.

Prevent Oven Fires By Following These Tips:

-Make sure your oven is clean before using -Pick up the dropped food, wipe up the spills -Put a cover over food that might splatter -Never cook unattended -Don’t cook if you are sleepy or consumed alcoholic beverages -Check the food often -Keep the space around the oven clear of items that could catch on fire -Use kitchen timers -Don’t store items on top of the stove or inside the oven.

-Keep a fire extinguisher in the kitchen and know how to use it

Thanksgiving is the highest day for cooking fires, followed by Christmas Day.

Practice these tips and have a safe happy holiday from your friends at SERVPRO of Amherst Clarence

When you have an emergency, call SERVPRO of Amherst-Clarence

6/15/2019 (Permalink)

We are here to assist in your time of need 24 hours a day and 7 days a week. You can call at 11pm on a Friday night, your call will be answered by one of our trained managers.  SERVPRO of Amherst-Clarence understands that when your business or home has water coming through your ceiling, sewage backed up from your toilet or water coming through your light fixtures you can not wait tile Monday for emergency services. 

If your home or office is affected by disasters like water damage or fire, SERVPRO of Amherst-Clarence is ready to help you start the mitigation process and dry out your structure. Our teams of trained production techs are ready to walk through the process with you!

Why rely on SERVPRO of Amherst-Clarence?

6/15/2019 (Permalink)

Home/business owners rely on SERVPRO to restore damaged property for tons of reasons. Here are just a few below.

 1. We Respond Promptly 
You can reach us 24 hours a day and 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. Meaning that you will always to speak to someone who is able to dispatch crews to assist you. We’re faster to any size disaster.

 2. SERVPRO is Trained & Qualified
Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification). Along with the best training, SERVPRO of Amherst-Clarence have certifications through IICRC such as WRT, AMRT, FSRT, CCT and more.

 3. We Understand

SERVPRO of Amherst-Clarence understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keep the cost down, remediate the damage and make your home or business look and feel “Like it never even happened”

 4. Restore vs Replace Philosophy 

To someone who is untrained and experienced when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allows us to save a lot more than replacing. The benefit of restoring is being cost effective, save time and it gives the customer a peace of mind.

SERVPRO of Amherst-Clarence is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or you are notified by your building's security system  that your fire alarm is going off and your warehouse is full of smoke when you call us you will be speaking to a decision maker who is able to dispatch a crew and help you make it “Like it never even happened.”

SERVPRO of Amherst-Clarence ALWAYS here!

6/15/2019 (Permalink)

Why SERVPRO of Amherst-Clarence?

Why choose SERVPRO of Amherst-Clarence over the local competition? SERVPRO is the leading restoration company in the United States & Canada, specializing in water & fire mitigation and mold remediation. SERVPRO of Amherst-Clarence offers biohazard & crime scene cleanup, along with cleaning services for air ducts & HVAC, vandalism, carpet, upholstery, & contents. SERVPRO of Amherst-Clarence is the only local franchise that handles asbestos claims. There are currently over 1,700 franchise locations throughout the United States and Canada.

SERVPRO is nationally known for making both commercial and residential emergency losses “Like it never even happened.” Here at SERVPRO of Amherst-Clarence, we have highly trained & certified project managers, technicians & office staff, who work together to make your remediation process flow as effortlessly as possible. Everyone in our office is personally involved in each job- from fielding calls & going out to job sites, to providing timely estimates, and answering customers questions & concerns. Even our marketers at SERVPRO of Amherst-Clarence are IICRC water certified. And our entire staff participates in our 24 hour on-call rotation, working around the clock for our customers.

Our number one priority at SERVPRO of Amherst-Clarence is customer service & satisfaction. We take pride in our work and promise we will do the best job possible from start to completion to make your loss feel “Like it never even happened.”

When a Storm Hits!

6/15/2019 (Permalink)

Polar vortexes, or polar cyclones as they are sometimes called, are climatological features that hover near the poles year-round. These cold-core low-pressure areas strengthen in the winter and weaken in the summer.  Strengthening storm systems within the troposphere (the lowest portion of the Earth’s atmosphere) can act to intensify the polar vortex by significantly cooling the poles. A portion of the polar vortex can be fragmented and plunge over Canada, the Midwestern, Central, Southern and Northeastern United States.  This alteration in the polar vortex can occur due to the displacement of the polar jet stream. 

An example of this alteration would be the significant northwestern push of the polar jet stream over the Western part of the United States this past winter. This is different than the El Nino and La Nina weather occurrences, which are based on the water temperatures and air pressure in the Pacific Ocean that we have seen in the past. So, will the polar vortex have an effect?

Get your sweaters out, stock up on hot cocoa and prepare your home.  Have the chimney inspected, check to see that your pipes are insulated, remember to turn your faucets to a slow, constant drip if the temperatures will be below 20, disconnect the garden hoses, check all of the weather stripping around your windows and doors, and replace your HVAC filters. All of these things will help keep you and your home safe and minimize any possible damages that could be caused by the sudden drops in temperature.

Fire Damage : Process of Restoration

6/14/2019 (Permalink)

Fire Damage

Fire Damage in Buffalo NY Smoke Damage in Buffalo, NY and Restoration, and the Process of Fire Restoration.

The process of fire restoration can be very involved. Private homeowners and companies can oftentimes be devastated by the damage caused by this kind of event. One aspect that gives peace of mind involves knowing when the right professional has been hired. That is one of the reasons why it is important to hire a firm that is associated with the Institute of Inspection Cleaning and Restoration Certification.  

Homeowners and business owners may be in shock from the initial devastation. It is important to try and follow the proper steps to achieve a complete fire restoration. Service providers that are associated with the Institute will have the following distinctions: current training, safety and health certifications, vast amounts of experience in restoration projects and the proper licenses and insurance information. Customers should also check all references and obtain price quotes prior to hiring anyone. Any contracts that are presented should be reviewed closely.

The first step in the process is to clean up as much of the existing area as possible. If the area is not immediately cleaned, soot residue and permanent damage can be left behind. If the homeowner or business owner does the initial cleaning, it is important to follow these steps. When cleaning, always use dust masks and open the area for proper ventilation. Clean from the ceilings to the floors and vacuum all floors and upholstery. Wash any items that are able to be laundered. Clean the outside with a pressure washer if available. 

If immediate clean up is not done, it can lead to devastating effects. Within minutes of fire and smoke damage, appliances and many items will discolor to a yellow hue. After a few hours, acid will stain bathrooms and many other areas of the home or business. Within days, walls will discolor permanently and items will begin to rust due to the acid residue.  Finally, after weeks the cost of clean-up will become substantially more expensive. The building and furnishings can be permanently damaged by the acid left behind. Soot residue will be layered throughout the home or business. For these reasons, it is vital to contact a professional associated with the Institute of Inspection Cleaning and Restoration Certification to utilize fire restoration techniques in an effort to return the home or business to a preloss state. One company or service provider should be able to handle the damage. The seal of Certification by the Institute should be shown on any provider’s website. This shows the customer the reliability and the expertise of the service provider.

Residue and smoky odors need to be removed immediately. Professionals will use the process of fire restoration to achieve satisfactory results. These providers will remove the source of the odor, clean any items that can be salvaged, get rid of any lingering odor with an odor counteracting and deodorizing fog. Finally, the provider will seal salvageable items to encapsulate odor and prevent further recontamination.

Homeowners and businesses that are educated in the fire restoration process are able to minimize the cost of repair. Professionals can be contacted in a timely manner to return the area to a preloss state.  By hiring the right professionals the victims can have some peace of mind during a very stressful time.

We are here to help with your clean-up and restoration process!

Spring is Storm Season in the Western New York Area

6/14/2019 (Permalink)


In the past few months the area has been hit with severe weather and storms. The following are the most common storms we see in our area. If you have damage to your home or business from these devastating storms, call SERVPRO of Amherst-Clarence and we will make it “Like it never even happened."

Hail Storms

  • Many residents living in area have already experienced hailstorms and witnessed the damage hail can cause to homes, automobiles, businesses and other property. When a hailstorm hits, it does the greatest amount of damage to the exterior of your home or property. Common types of damage caused by hail are: roof damage, siding damage, shingle damage, window damage and automobile damage.


  • Thunderstorms can produce many types of damaging weather such as lightning, hail, tornadoes, straight-line winds, flooding and more. The biggest contributors to damaged property are likely hail and wind, which can cause many types of exterior property damage


  • Isolated tornadoes can happen in the Western New York area


  • You may be surprised to learn that lightning is a major cause of storm damage in many areas around the country. The National Lightning Safety Institute estimates the cost of lightning damage in the $5 to $6 billion dollar per year range. Lightning that hits trees and the ground is a common cause of wildfires, structure fires, property damage and power outages. 


  • Floods are typically the result of heavy rain and water that rises faster than storm drains can handle. Flash floods driven by quick, violent bursts of rain can flood homes, basements and businesses, causing serious damage to both interiors and exteriors. Flooding is a very dangerous storm phenomenon that results in numerous deaths and extensive property damage each year.