Recent Commercial Posts

Commercial Fire

4/12/2022 (Permalink)

A photo showing water damage in a commercial property A hallway being dried out by SERVPRO of Amherst / Clarence

Water to your home is stressful, but water damage to your business can be devastating and life altering. When your business experiences flooding, It’s a possibility you’ll have to close your doors or stop operating in order to clean up the damage. For some businesses this can be a dividing factor in whether you ever open your doors again.

You shouldn’t just react to water damage you should be proactive to avoid any potential issues.

Electronics and inventory should be kept at least 1inch if not more off the ground. In rooms that are lower such as basements or crawl spaces you want to increase this amount of space between the ground and your inventory. For the most part, most floods aren’t going to rise more than a few inches but its always a possibility they can.

Not only should electronics be off the ground, but any power cords or anything leading to electrical devices. Many businesses rely on their electronics to run the day to day operations, if you can save your electronic equipment you are able to recover more quickly from a flood.

Another good proactive tip is to maintain the sealants of your business. Sealants can degrade over time and can cause water damage to your business. Always check the areas around your window frames and doorways periodically to ensure no leaking is happening. If leaking is found, make sure to address the issue promptly to avoid any water or wind damage to your business.

It is also good practice to keep a list of emergency contacts in case a water issues should occur. It is very important to contact the right people to address any water damage issues immediately. This is where SERVPRO Amherst/Clarence would come into play. Our team would respond to the water loss and help you address any concerns you might have.

Water Damage to Your Home or Business Needs Quick Attention

4/11/2022 (Permalink)

A photo showing water on a carpet Water travels fast and finds it way in the most unexpected areas. Leave it up to SERVPRO to map out the moisture path to efficiently dry it.

Water damage can become a nightmare to your home or business and if it is not addressed right away more headaches are on the way. The longer it sits the more damage will occur. Some homeowners try to clean up the water damage themselves, and that can be a big mistake. Water can travel in between the ceiling and wall cavity’s that cannot be seen with the eye. SERVPRO of Amherst/Clarence has high tech moisture meters and infrared cameras that allows us to see the exact path the water traveled. We concentrate on these affected areas to quickly and properly dry home out with our commercial grade drying equipment. The SERVPRO franchise system has been operating since 1967 and our local office has been around since 1972. Family operated and always ready to help. If you have a flood, be sure to call us!

We are proud to serve our local communities:

When The Fire Department Leaves, SERVPRO arrives.

4/7/2022 (Permalink)

A photo showing fire trucks and a commercial property with the ladder up putting out a fire. SERVPRO was called to assist with smoke damage cleaning and deodorizing before the fire trucks left. Services were started immediately.

SERVPRO of Amherst / Clarence has been operating since 1972. We are family owned, by the Sullivan Team. Our staff is always ready to help!

Celebrating our 49th year in business and fifty is next! Such an exciting time for us.

Unfortunately, fire, floods, mold, and water emergencies do not wait for regular business hours and neither do we.

Our IICRC certified technicians at SERVPRO of Amherst / Clarence are ready to provide emergency services and cleaning 24 hours a day, 7 days a week! We are there when disaster strikes! 

Flooding and water damage is very invading. Water quickly moves throughout your home or business and rapidly absorbed into floors, walls, furniture, and more. Our SERVPRO team arrives and quickly starts the water removal process. This prompt response helps to minimize the damage, lowers restoration costs, and lessens down time in your business.

Need Emergency Service? Call Us 24/7 at (716) 639-8687

We are proud to serve our local communities:

Construction Dust Got You Down? SERVPRO can help.

4/6/2022 (Permalink)

A photo of commercial properties. Commercial Building Restoration Services We are available 24 hours a day to get your Williamsville business back up and running.

Did you know SERVPRO offers post construction cleaning? Whether you just had remodeling performed or built a brand-new building, SERVPRO has many cleaning services to get your property ready to move in.

Your commercial property’s appearance speaks volumes to your clients. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO of Amherst-Clarence has the training and expertise to help make it “Like it never even happened.”

SERVPRO provides post construction clean up too many new developments throughout Western New York in addition to water and fire clean up.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (716) 639-8687

Prevent Mold in your Commercial Business

4/14/2021 (Permalink)

Mold growth on wall and ceiling Summertime means more moisture, which means more mold growth!

Mold is all around use always! But you can take certain steps to prevent mold growth in your commercial business or place of work. In order to avoid a business shutdown due to toxic mold growth, take these steps. The best way to prevent mold growth is by reducing moisture and performing a regular building inspection. Be sure to inspect all areas of the building for moisture or mold growth. Repair any leaks or water damage you discover. These are places that mold love to grow due to the excessive moisture. Clean HVAC system coils and drip pans regularly. Ensure that all HVAC ducts and components of clear of any moisture. If you have a mold problem in your commercial business, it can be hard to pinpoint all the growth and clean it up properly. That’s why SERVPRO is here to help. Our team of highly trained technicians have the knowledge and tools to remediate any and all mold growth, and get your business back up and running! Call SERVPRO of Amherst-Clarence at 716-639-8687 today for your mold remediation needs!

I Have Mold, Now What?

3/23/2021 (Permalink)

A photo showing plastic hung up on a wall during a mold remediation job. Mold was discovered in an office building in Amherst, New York. SERVPRO of Amherst / Clarence was brought in to remove the mold and clean.


Many property managers, tenants, landlords and homeowners can easily spot mold in their Amherst apartments, businesses, or homes.  Its easily discovered by sight or you might smell musty odors. The SERVPRO of Amherst / Clarence’s professionals can aid with an assessment of how widespread mold is in your home. The first step is calling a reputable environmental company for testing and assessment, secondly hire SERVPRO mitigation experts. This is essential in protecting your property.

Mold is not uncommon. Humid conditions, a water damage in the basement, leaking windows, improper bathroom vent is just some of the ways mold can form. SERPVRO follows New York States Mold Labor Law, and our technicians are highly trained to remediate mold. If you have a water damage you should reach out to us as soon as possible. Mold spores thrive in a high humidity and moist environment. We can assist with quickly drying out your home.

SERVPRO of Amherst / Clarence protects you in your time of need.

Our goal is to help make it. "Like it never even happened." ®

Sometimes Returning Home From Work Can Look Very Different in this East Amherst Home.

3/22/2021 (Permalink)

A photo showing toilet supply line. To think something so small can cause so much damage. Good thing SERVPRO of Amherst / Clarence was dispatched to help.

A pipe can break or leak at any time and in any room. Most people associate pipe breaks with frigid cold temperatures. It does not have to be winter. We all have several pipes in our homes that can burst at any time. SERVPRO of Amherst / Clarence recently responded to a toilet supply line that broke at the connection. Our customer left for work and came home to a mess. The water ran for at least 6 hours and affected 7 rooms. Luckily, it was on the first floor as the 2nd floor would have been much worse. SERVPRO of Amherst / Clarence was referred by her insurance agent. Our crews were just about to go home for the day when the call came it. They immediately loaded up their vans with mitigation equipment, tools and heading to the job site. The customer greeting them and was so upset. It was devastating to her. The crews reassured her they would deep extract the water from the carpet and padding, block up the furniture to prevent water from damaging to the legs, remove the water from the ventilation system as it ran through the ducts and set up drying equipment. After 4 days, everything was dry, carpet was cleaned and almost everything was saved besides some content that was on the floor. SERVPRO of Amherst / Clarence: Our goal is to help make it... "Like it never even happened." ®

Why Sump Pumps Fail. SERVPRO of Amherst / Clarence Can Help if it Does

3/20/2021 (Permalink)

A photo showing a sump pump pit A malfunctioning sump pump can flood a basement with water quickly, leaving a messy, muddy clean-up.

Why and what happens if your sump pump fails in your home or business?

Here are the five most common reasons why sump pumps fail:

 A loss of power.

Lack of power is one of the most frequent causes of sump pump failures. If your sump pump runs on electricity, you will be in trouble if you lose power during a major storm or if you do not pay your electric bill.

Heavy rain or fast snow melt can cause an overworked sump pump.

When you have excessive amounts of rain or water flow, there is a possibility your sump pump could continuously run until it burns out. Once it burns out, your basement will fill with water.

A Clogged Sump Pump

The drain lines that feed into the pit of your sump pump often carry bits of dirt, sand and debris that can build up over time and clog the pump. The sump pump will turn on, but it will not function properly and could lead to flooding.

Age of Sump Pump

Sump Pumps last 6 to 12 years.

If you know your pump is getting older or are unsure of its age, it is a good idea to replace it.

If your basements floods, you will need to get a plumber out to replace the sump pump and SERVPRO to mitigate the water damage.

Amherst Businesses Can Find Support During Uncertain Times | SERVPRO® of Amherst / Clarence

3/17/2021 (Permalink)

Photo shows a crew of SERVPRO employees in PPE gear walking inside commercial building If you need cleaning assistance at your business, we’re here. Contact SERVPRO of Amherst / Clarence to learn more.

How much work did it take to build your Amherst business? If you’re like most business owners, the answer is “a lot.”

How could you do anything but work hard when building something you want to create and a legacy for your family? It takes a lot of effort to research, plan and prepare to open a business. And even more, effort to run and operate it as it grows.

Building your own business takes work and dedication. It means sacrificing your time and putting in late nights and long days to ensure all the work is done. The process can be rewarding, though. It’s gratifying as you see the signs of success.

But sometimes, things happen that you can’t predict or control. Navigating one of these changes is a challenge business owners across the country are facing this year. Many business owners have already opened their doors again. If yours is one of those, you might want to find resources to help you navigate new situations and ensure your business can operate safely. 

SERVPRO of Amherst / Clarence offers Covid-19 cleaning services, disinfecting and preventative measures following the CDC's guidance. For more information regarding certified clean, visit:

What to do about Mold Growth in your Businesses HVAC system

2/25/2021 (Permalink)

Mold growing in a HVAC vent Call SERVPRO as soon as you see signs of mold growth

When you have excessive moisture in your place of business, you could be susceptible to mold or mildew growth in your HVAC system. The most common causes of mold growth in HVAC equipment are humidity, condensation, and poor ventilation. Humidity levels are the biggest cause and the humidity levels are highest in the summer. If you have a problem with humidity in your HVAC system, it might be time to consider a dehumidifier, before mold growth begins. If mold does develop in your HVAC system, SERVPRO is available 24/7 to assist you. We have a team of highly trained mold remediation technicians and specialized mold remediation equipment to handle any size disaster. If you see signs of mold, call use at 716-213-6616. We can help you quickly resolve the problem so your business can get back to work as soon as possible!

When do I Clean my Air Ducts?

2/26/2020 (Permalink)

An old air duct system SERVPRO provides air duct and HVAC cleaning services!

The question above is one to be properly aware of. Unclean air ducts can be home to mold, vermin, and flammable debris. To add on all the problems listed before, unclean air ducts will also push dust into the air, energizing allergies. The National Air Duct Cleaners Association recommends getting your air ducts cleaned every 3 to 5 years. If you suspect something is wrong or you notice visible buildup or black debris on the vent, then you’ll want to have your air ducts cleaned sooner. SERVPRO of Amherst/Clarence provides air duct cleaning services. We can inspect your heating, ventilation, and air conditioning unit (HVAC) and provide the proper cleaning that will extend the life of your equipment, as well as give you cleaner air to breath. Call SERVPRO of Amherst/Clarence today for HVAC or air duct cleaning.

Water loss in a residential living facility

2/20/2020 (Permalink)

Laundry room at senior facility The laundry room at this facility in Amherst was water logged. SERVPRO came in extracted the water and got it up and functional again.

When this senior living home had a sprinkler head break and run for 4 hours management called SERVPRO to come do the clean up. This facility was a mess, 3 floors effected, Seniors displaced and forced to leave their homes due to the extensive amount of water. Once SERVPRO got on site, we immediately started extracting the apartments and setting up drying equipment to get these folks back into their homes as soon as possible. within hours SERVPRO had the majority of the apartments drying and able to have the occupants return to their day to day activities. Once drying was complete SERVPRO came in cleaned and deodorized carpets and floors removed equipment and this facility was up and running again. Water damage can be devastating and scary, but with SERVPRO on the job ,let us do the worrying, well make it as though it never happened. So no matter what water issue you might have, give SERVPRO a call were more than happy to help.

Hotel Damage needed SERVPRO

2/10/2020 (Permalink)

Hotel pipe burst in Clarence SERVPRO on site at hotel in Clarence getting them up and running again.

When a hotel in Clarence had a pipe break in a bathroom wall SERVPRO was called in to do emergency services and get the hotel up and running again. No Business is too big for SERVPRO to help out. From Mom and Pop businesses to corporate franchises SERVPRO can be on site in no time at all. With a 24/7 service we are only a call away. Tricky water damage to your business can cause costly repairs or even lead to close down and lose revenue in order to fix the issue. With SERVPRO you can rest assure we can get your business up and running again in no time. In some cases we can help customers stay in business and work around day to day transactions. So if you find yourself or your business in need of our services, please give SERVPRO a call, we have over 47 years in business here in Amherst and are here to help keep you in business as well.

SERVPRO offers Deodorization services!

2/10/2020 (Permalink)

A woman covers her nose from an odor Let SERVPRO get to the source of odors

Do you have an odor problem at your commercial business? SERVPRO can help you with that. We offer deodorization services to inspect and discover the source of the odor, assess the best way to remove the odor, and then get rid of that odor! In some cases of sewage backup, water damage, or fire damage, additional cleaning might be required to properly remove the source of the odor. But in the majority of the cases our specialized deodorization equipment and trained technicians are able to properly remove the odor. Don’t let an odor affect your commercial business, call SERVPRO of Amherst/Clarence today at 716-639-8687 for your cleanup needs. We will quickly and thoroughly remove any odors from your commercial business, “Like it never even happened.”


2/7/2020 (Permalink)

The image shows the company logo for the IICRC and SERVPRO We have high standards at SERVPRO to ensure you get the best service!

What is the IICRC? “The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the cleaning and restoration industry. Since starting in 1972, the IICRC has evolved into a global organization with more than 60,000 active Certified Technicians and more than 6,000 Certified Firms around the world.”

The IICRC establishes guidelines on the proper way to approach a loss situation. It sets standards and certificates for cleaning, water damage, fire/soot cleaning, mold remediation, odor removal, carpet cleaning, trauma/biohazard situations and more. Not only our technicians are certified but SERVPRO is an IICRC certified firm.

SERVPRO of Amherst Clarence is a leading provider of restoration services. The IICRC guidelines assure you receive the best restoration service in the industry when you call us at 716-639-8687. Family operated for 47 years in Western New York.

SERVPRO Can Save Your Important Documents

11/27/2019 (Permalink)

A refrigerant semi-truck loaded with documents being transported for restoration SERVPRO of Amherst/Clarence preparing for document restoration

After the fire is out and the brave first responders retreat back to the fire hall, SERVPRO of Amherst/Clarence arrives to start fire mitigation services. A thorough walk through is performed given attention to the most important requirements in order to get that business up and running again. One of the most important items in a business can be the restoration of wet or smoked damage documents. SERVPRO of Amherst/Clarence can immediately arrange the document restoration process. Documents are loaded into a freezer truck and transported to our state of the art document drying division at our SERVPRO headquarters in Gallatin, Tennessee. SERVPRO will help you recover your paper goods before its too late.

SERVPRO can restore:
-paper documents
-books and magazines
-manuscripts and files
-photographs, film, negatives and microfiche
-blueprints and map

Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA)

Call us today for your document restoration needs.
SERVPRO of Amherst/Clarence 716-639-8687

Commercial Water Damage

10/12/2018 (Permalink)

Commercial Water Damage

Commercial Water Damage In Buffalo, NY

Commercial water damage surprises business owners every time it happens. Everyone knows that the sprinkler system is there to stop fire damage, but no one understands the damage that happens when it engages. Fortunately, SERVPRO has the experience, training, and equipment to restore an office or a kitchen back to their original state.

Sprinklers soak everything, that is what they are supposed to do to prevent the spread of fire. Paper documents, cardboard storage boxes, and books quickly turn to a mush and must be thrown out. If the final condition is not an issue and the business owner needs to keep original contracts, we can preserve the legibility of our technicians can get them spread out on a dry surface. We use air movers to blow warm, dry air over the paper gently and while we cannot return the items to their original condition or look, we can preserve the image in many cases.

The item that usually catches the most damage next is the carpet. SERVPRO technicians use extraction wands to draw out water without damaging the nape of the carpet. If there is a carpet pad, we remove and dispose of it. Pads quickly deteriorate when they become wet, and they are cheaper to replace rather than attempt to restore. Once we remove the water, crew members use the air movers again to force warm, dry air across the surface to dry it out while preventing mold.

SERVPRO can make your life easier and get you back in your home or business faster. “Like it never even happened.”
If you would like more information on hiring a team experienced in Commercial Restoration, call SERVPRO of Amherst/Clarence

Do You Have A Plan For Your Business?

9/27/2018 (Permalink)

Get Your ERP. Download the app today!

Amherst, NY has many options for consumers seeking quality products at a reasonable price. National and local chains compete, and the customer wins. The large warehouse-type stores are just as vulnerable as a smaller store boutique when suffering water damage and flooding if plumbing fails or torrential rains overwhelm a flat roof’s drainage system. We have the crews and equipment to respond to a significant water loss. When water pours through your store, you need fast, and the water removal technicians of SERVPRO of Amherst/Clarence are the ones that can do it. Even with much of the merchandise up off the floor on steel shelving or pallets, the water must be evacuated for the safety of your staff and your customers. With floors that extend hundreds of thousands of square feet, the removal task is best left to professionals.

SERVPRO is a local business with a national network to fall back upon if the scale of a job requires supplemental equipment and technicians. Sizeable commercial water losses need just as swift a resolution as those affecting a smaller shop or office. Water that lingers in the property for more than 24 or 48 hours exposes your business to the risk of microbial infestation that might even damage your inventory.

Our commercial loss team works with you to devise a plan where at least a portion of your business remains open during the restoration.

The water removal begins with pumps, moving vast amounts of water quickly out of all areas of your store. As the water level dips below 2 inches, technicians switch out pumps for extractors. Your flooring choice of poured concrete seems impervious to water, but it is a porous material that benefits from rapid water extraction. The floor edges get targeted attention to prevent water from wicking up the drywall or settling in the cells of cinder block construction.

This water emergency might lead to your development of an Emergency Ready Plan and Profile (ERP) through SERVPRO in anticipation of future crises. The ERP allows us to collaborate in devising a concise plan to help both our crews and you and your staff to plan for another loss.

SERVPRO of Amherst/Clarence is ready for your water removal challenge, regardless of the extent of the damage. WE ARE HERE FOR YOU 24 HOURS A DAY, SEVEN DAYS A WEEK. CALL 639-8687

Restoring Your Williamsville Commercial Property After A Water Damage Event

9/26/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Buffalo commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Amherst/Clarence

SERVPRO of Amherst/Clarence specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Is your Commercial property and home prepared for flooding?

9/6/2018 (Permalink)

Is your Commercial property and home prepared for flooding?

The likelihood of flooding, even if you live in an area where excess water is unusual, has increased thanks to climate change. If there is a chance for rain, floods are possible.

A flood is defined as when two or more acres or properties are completely or partially submerged by water.

But if flooding happens, the legal definition might be the least of your worries. Instead, you will be worried about cleanup and restoration. Continue reading this blog for helpful information on how to prepare for a flood: no ark necessary.

###1. Electricity In the case of an emergency, you always need to have a generator on hand. It is impossible to know if power lines will still be working after a flood or if the usual electric resources will be available and working. Plenty of variables will determine the type of generator you need.

Don’t forget that water conducts electricity, and a flood means lots of excess water. When flooding is imminent, appliances should immediately be moved to higher ground.

###2. Risk Become familiar with the risk of flooding in your area, using FEMA or your local government’s website. You will be more prepared if you know when floods are likely and what causes them. For the Amherst area, start here.

It’s also smart to purchase a weather radio and become adept at using it so that you will be forewarned of severe weather events that are on the way.

###3. Emergency Prep Is your emergency kit properly prepped for a flood? Your prep kit should include extra water since flooding can contaminate water sources, important documents sealed in waterproof storage, plus extra food supplies. For more information on how to pack an emergency kit, read this guide.

###4. Evacuation Planning for evacuation includes two steps. Start by researching your local government’s official evacuation plan. Then, create a personal evacuation plan with your family that includes emergency communication modes. Practice the evacuation route until everyone is familiar and comfortable with it.

Once the floor waters recede, you’ll want to have a plan in place for clean up. SERVPRO® of Amherst/Clarence is ready to help and make it like it never even happened.

Call: 716-639-8687

Commercial Building Restoration Services in AMHERST, NY

2/21/2018 (Permalink)

Our cleaning system offers a number of specialized cleaning options to match your needs.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO of Amherst/Clarence has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Locally Owned Company with National Resources

SERVPRO of Amherst/Clarence can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to serve our local communities

Have Questions? Call Today – (716) 639-8687

Post Construction Cleaning

9/14/2017 (Permalink)

A photo of commercial kitchen used to educate students covered with drywall dust Post Construction Cleaning

Commercial Building Restoration Services

We are available 24 hours a day to get your Williamsville business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.