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Fire & Water - Cleanup & Restoration

Sump Failure Leads to Mold Growth

The sump pump malfunctioned causing water damage to the finished basement. The customer thought they would take care of it on their own and realized it was over their head, so they called SERVPRO of Amherst-Clarence to help. While performing an inspection a small amount of mold was discovered on the lower dry wall in a closet. SERVPRO heroes went to work by setting up containment, removed the moldy dry wall, HEPA vacuumed, cleaned, applied an antimicrobial sealer to the wood framing. The customer was thrilled to know SERVPRO existed. At the end of the project, the customer said, "You guys were great but I hope to never see you again." We said we hope you do under different circumstances and now we see Betty every year for carpet cleaning right before the holidays. A more joyful experience for her:)